Project Delivery
Scope of Work
Also called: SOW
The document defining exactly what is included, excluded, and assumed on a project — deliverables, quantities, responsibilities, and acceptance criteria.
Exclusions are the valuable half. A scope that lists what is provided but never states who supplies the pathway, who patches walls, whose network the devices join, and who provides lift access is a scope that produces change orders. Naming assumptions is not defensive; it is how a price stays valid.
A good SOW also states what completion means: certified test results, a commissioned system, as-built documentation, and training delivered. Without acceptance criteria, 'done' is an argument rather than a milestone.
Related terms
- Division 27 / 28
- The CSI MasterFormat sections covering low-voltage work: Division 27 is communications — cabling, AV, paging — and Division 28 is electronic safety and security, including access control and surveillance.
- Change Order
- A written, priced amendment to contracted scope, schedule, or cost — the formal mechanism for anything not in the original agreement.
- Punch List
- The itemised list of incomplete or defective work identified at walkthrough that must be corrected before final acceptance and payment.
- As-Built
- Documentation reflecting what was actually installed — final device locations, cable routes, labelling, IP addresses, and configuration — rather than what was originally drawn.
More Project Delivery terms
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