Since 2002, Support305 has brought help desk, networks, security, vendors and IT planning together under one managed IT plan. Whether we run your IT end to end or support your in‑house team, you get one point of contact, fewer handoffs and less technology for your staff to worry about.
4.9/5 Google ReviewsWe fix it before it breaks.
Proactive monitoring. Preventive maintenance.
One vendor. Everything IT & AV.
Networks, cloud, cybersecurity, devices & AV.
Onsite support & technician dispatch.
Expert technicians at your location.
Trusted By
“We solve South Florida's IT challenges with passion, speed & integrity. Happy to sit on a call to discuss your managed IT needs.”
Switching to a managed service provider shouldn't disrupt your business. Every new client follows the same four steps, from the first assessment to ongoing support.
We review your network, computers, security, backups and Microsoft 365, then give you a clear monthly quote.
We take over from your current provider, inventory every device and account, and install monitoring and security tools.
Your systems are monitored 24/7 from day one, and your staff can reach our help desk remotely or on-site.
We review tickets, security, backups and upcoming needs like new hires and hardware refreshes, so there are no surprises.
What's Included in Managed IT
As your managed service provider, Support305 becomes your outsourced IT department, covering the work that keeps a small or mid-sized business running.
Your team calls or emails a local help desk that knows your systems. Issues are fixed remotely when possible and on-site when they need hands-on work.
Three ways we support your business, all from one local team and one monthly plan.
Your staff gets a help desk that picks up, and every server and device is monitored, patched and maintained before problems ever reach your team.
Layered protection for every device, inbox and account, sized to the risks a South Florida business actually faces, from phishing emails to ransomware.
Move to the cloud at your own pace. We plan the migration, right-size what you already run and keep your monthly costs clear.
We design and manage cloud platforms like Microsoft 365, Azure, and Google Workspace, handling mailbox setup, collaboration tools, and device management across whichever ecosystem your business runs on.
Scalable storage, backup, and compute power with enterprise-grade security and global infrastructure.
Consolidate multiple servers onto one physical machine for efficiency.
Virtualization to simplify IT by creating virtual servers, desktops, storage, and networks on existing hardware delivering higher efficiency, flexibility and cost savings while ensuring business continuity.
Move email, calendars and files into Microsoft 365 without losing mail along the way.
From Microsoft 365 email and Teams to servers running in Azure, we set up, migrate and manage the Microsoft platform your business runs on.
Every endpoint watched around the clock, with suspicious devices isolated before an attack spreads.
Layered protection for every device, inbox and account, monitored around the clock so threats are stopped before they turn into downtime.
Based in Miami, we deliver managed IT services and IT support for small and mid-sized businesses, law firms and medical practices across Miami-Dade, Broward and Palm Beach.
Find answers to common questions about our services. Can't find what you're looking for? Give us a call.
Managed IT includes 24/7 monitoring, proactive support, system maintenance, backups, cybersecurity, network management, troubleshooting, updates, patching, and ongoing optimization to keep your business running smoothly.
We respond according to agreed service levels promptly.
Yes, proactive monitoring helps stop issues early.
Yes, we document changes and updates for transparency.
Managed IT is a predictable monthly fee based on the number of users and devices you have and the services you choose, such as help desk, monitoring, security and backup. We give you a written quote after a free IT assessment, so you know the cost before you sign.
Break-fix means you call someone after something breaks and pay by the hour, so costs are unpredictable and problems are found late. With managed IT, a managed service provider (MSP) monitors and patches your systems around the clock, fixes issues before they cause downtime and supports your team for a flat monthly fee.
Yes. Our technicians are based in Miami and visit offices across Miami-Dade, Broward and Palm Beach counties, including Fort Lauderdale, Boca Raton and West Palm Beach. Many issues are fixed remotely first, and we come on-site when a problem needs hands on hardware.
We handle the handover for you. After the free assessment we collect passwords, licenses and documentation from your current provider, take inventory of your devices and network, and set up monitoring and backups before the switch date, so your staff is never left without support.
Still have questions? We're here to help.
Call Us: (305) 222-7711Tell us how many people you have and what's slowing your team down. We'll get back to you within 24 hours to set up your free IT assessment.
Located in the heart of Miami, we serve all of South Florida including Miami-Dade, Broward, and Palm Beach counties.
2990 SW 35th Ave
Miami, FL 33133
Mon - Fri: 8:00 AM - 5:00 PM
24/7 Help Desk Support
