# support305.com
> Support305 is a trusted AV company in Miami delivering conference room AV IT services and managed IT solutions for businesses reliability security and growth.
## Home

[AV Company & IT Support Experts in Miami | Support305](https://support305.com/): Support305 is a trusted AV company in Miami delivering conference room AV IT services and managed IT solutions for businesses reliability security and growth.

## About

[About Us | Support305 - 22+ Years of Technology Excellence | Support305](https://support305.com/about): Learn about Support305, South Florida's premier technology partner since 2002. Discover our story, team, and commitment to excellence in AV, IT, and smart home solutions.

## Services

[Our Services | Support305 - Smart Home & AV Solutions | Support305](https://support305.com/services): Comprehensive technology services including smart home automation, AV installation, IT infrastructure, CCTV, and access control in South Florida.
[Access Control Installation in Miami | Support305](https://support305.com/services/access-control): Access control installation in Miami — card readers, door controllers, mobile credentials and biometric entry for offices. 20+ years. Free site survey.
[Commercial Audio Visual Installation Services in Miami, FL | Support305](https://support305.com/services/audio-visual-installation): Professional AV installation services across Miami, FL. Commercial audio visual solutions for offices, hospitality & venues. Certified AV company — call (305) 222-7711.
[Cloud Migration Services in Miami | Support305](https://support305.com/services/cloud-migration): End-to-end cloud migration services for South Florida businesses. Move workloads to Azure, AWS, or Microsoft 365 with minimal downtime.
[Cloud Services & Microsoft 365 in Miami | Support305](https://support305.com/services/cloud-solutions): Cloud services and Microsoft 365 in Miami — secure storage, email, collaboration and backup, migrated and managed for you. Free cloud readiness assessment.
[Conference Room AV Installation in Miami | Support305](https://support305.com/services/conference-room): Conference room AV installation in Miami — Teams Rooms, Zoom & Webex systems designed, installed and supported. 20+ years, 4.9★. Free site consultation.
[Smart Home Automation Installation in Miami | Support305](https://support305.com/services/home-automation): Smart home automation installation in Miami — lighting, climate, shades, audio and security on one control system. Installed and supported. Free consult.
[Low Voltage Cabling Installation in Miami | Support305](https://support305.com/services/low-voltage-cabling): Low voltage cabling installation in Miami including structured wiring solutions for data voice AV and security systems built for scalability and performance.
[Managed IT Services in Miami | Support305](https://support305.com/services/managed-it): Managed IT services in Miami — 24/7 network monitoring, helpdesk, patching and security for growing businesses. 20+ years. Free IT assessment.
[Microsoft 365 Implementation & Support | Support305](https://support305.com/services/microsoft-365): Expert Microsoft 365 implementation, migration, and support services for businesses in South Florida. Boost productivity with Office 365 solutions.
[Security Cameras Installation in Miami | Support305](https://support305.com/services/surveillance): Professional security cameras installation in Miami with advanced surveillance camera systems for businesses seeking monitoring protection and operational visibility.
[On Site IT Service and Truck Rollout Miami | Support305](https://support305.com/services/truck-rollout): On site IT service in Miami with professional truck rollout service supporting multi location deployments hardware installs upgrades and field operations.
[LED and Video wall Installation in Miami | Support305](https://support305.com/services/video): Professional LED installation & Video wall installation for offices, retail and commercial spaces in Miami to enhance engagement and branding.
[Backup & Disaster Recovery Miami | Business Continuity | Support305](https://support305.com/services/managed-it/backup-disaster-recovery): Backup and disaster recovery services for South Florida businesses. Ransomware recovery, cloud backup, and Office 365 backup. Disaster recovery as a service built for hurricane-risk environments.
[Managed Cloud Services Miami | Cloud Optimization | Support305](https://support305.com/services/managed-it/cloud-optimization): Managed cloud services for growing South Florida businesses. Cloud migration, infrastructure management, and hybrid cloud management that reduce cost and complexity.
[Managed Detection & Response Miami | 24/7 SOC | Support305](https://support305.com/services/managed-it/managed-detection-response): Enterprise-grade managed detection and response for South Florida businesses. Human-staffed 24/7 SOC and endpoint detection and response that contains threats before they become breaches.
[Managed Patch Management Miami | Software Licensing | Support305](https://support305.com/services/managed-it/patch-management): Automated managed patch management and software licensing management for South Florida businesses. Close vulnerabilities before attackers find them and stay audit-ready year-round.
[Server Management Services Miami | Server Lifecycle | Support305](https://support305.com/services/managed-it/server-management): End-to-end server lifecycle management for South Florida businesses. Monitoring, performance tuning, security hardening, and lifecycle planning from deploy to decommission.
[Smart Lighting Control & Automation in Miami | Support305](https://support305.com/lightingautomation-miami): Indoor and outdoor smart lighting control and automation in Miami. Whole-home Control4, Crestron, and Lutron systems for comfort, security, and energy savings.
[Access Control Systems & Installation in Miami | Support305](https://support305.com/access-control-miami): Next-generation access control systems in Miami—AI facial recognition, mobile credentials, and dual-factor entry installed across Miami-Dade, Broward, and Palm Beach.
[Audio Visual Companies Miami | Support305](https://support305.com/services/audio-landing): Miami's top-rated audio visual companies for commercial AV installation, sound system installation, and AV integration across Miami-Dade, Broward & Palm Beach. Free quote — call (305) 222-7711.
[Conference Room Solutions | Support305](https://support305.com/services/conference-room-landing): Professional conference room AV solutions and meeting room technology for businesses in South Florida.
[Low Voltage Cabling Solutions | Support305](https://support305.com/services/low-voltage-cabling-landing): Professional low voltage cabling and structured wiring solutions for commercial and residential properties in South Florida.
[Video Solutions & Display Systems | Support305](https://support305.com/services/video-landing): Professional video solutions, display systems, and digital signage installation for commercial spaces in South Florida.
[A/V System Cabling | Support305](https://support305.com/low-voltage-cabling/a-v-system-cabling): Specialized A/V system cabling installation by Support305 for commercial and residential clients in South Florida.
[Computer Network Cabling | Support305](https://support305.com/low-voltage-cabling/computer-network-cabling): Structured computer network cabling — CAT6A, fiber, and high-density distribution — installed by certified Support305 technicians.
[Data Center Cabling | Support305](https://support305.com/low-voltage-cabling/data-center-cabling): Data center cabling installation and design for high-density server environments across South Florida.

## Locations

[IT & Audio Visual Services in Miami-Dade County | Support305](https://support305.com/miami-dade): Professional IT services, smart home automation, surveillance, and audio visual solutions in Miami-Dade County. Serving Brickell, Coral Gables, Miami Beach, Aventura, and all of Miami-Dade.
[IT & Audio Visual Services in Broward County | Support305](https://support305.com/broward): Expert IT services, smart home automation, surveillance, and audio visual solutions in Broward County. Serving Fort Lauderdale, Weston, Pembroke Pines, Coral Springs, and all of Broward.
[Luxury IT & Audio Visual Services in Palm Beach County | Support305](https://support305.com/palm-beach): Premium IT services, smart home automation, surveillance, and audio visual solutions in Palm Beach County. Serving Palm Beach, Boca Raton, West Palm Beach, Jupiter, and all of Palm Beach County.
[Managed IT Services in South Florida | Support305](https://support305.com/south-florida/managed-it): Managed IT services for businesses across South Florida — network monitoring, helpdesk, security, and proactive maintenance.
[Audio Installation Services in New York | Support305](https://support305.com/new-york/audio): Professional audio installation and sound system design services in New York. Audio solutions for offices and homes from Support305.

## Company

[Contact Us | Support305](https://support305.com/contact): Get in touch with Support305 for smart home automation, AV installation, and IT services in South Florida. Free consultations available.
[Company Overview | Support305](https://support305.com/deck): View Support305's company overview and capabilities deck. Learn about our technology services, team, and projects in South Florida.
[Press & Media Coverage | Support305](https://support305.com/press): Read the latest press coverage and media features about Support305 and DIST. Featured in Commercial Integrator, AVNetwork, AVNation, ADI Global, Miami Living Magazine, and more.
[Sitemap | Support305](https://support305.com/sitemap): Browse every page on Support305 — services, locations, projects, blog posts, and resources — in one place.

## Blog

[Business AV and IT Insights for South Florida | Support305](https://support305.com/blog): Expert AV insights tips and trends for Miami and South Florida businesses to improve collaboration security and productivity.
[Do You Need a Permit for AV and Low Voltage Work in Miami-Dade or Broward? | Support305](https://support305.com/blog/av-low-voltage-permit-license-miami-dade-broward): Commercial AV and low voltage work in Miami-Dade generally needs a permit, condos included. Which Florida license covers it, and how to verify a contractor in two minutes.
[How Much Does Conference Room AV Installation Cost in Miami? (2026 Pricing Guide) | Support305](https://support305.com/blog/conference-room-av-installation-cost-miami): Conference room AV installation in Miami runs $3,500 for a huddle room to $150,000+ for an executive boardroom. What drives the number, and what cheap quotes leave out.
[What Is Audio Visual Installation for Businesses in Miami & All Florida? (Complete Guide)  | Support305](https://support305.com/blog/what-is-audio-visual-installation-for-businesses-in-miami): Complete guide to audio visual installation services in Miami & Florida. Explore AV systems, costs, and solutions for offices, retail, and hospitality businesses.
[AV integration guide  | Support305](https://support305.com/blog/av-integration-guide): Audio visual integration connects displays, audio, and controls into one seamless system—so meetings run smoothly without tech issues. Learn what it is and how to implement it effectively.
[How to Choose the Right AV Conference Room Setup | Support305](https://support305.com/blog/how-to-choose-the-right-av-conference-room-setup): Not all conference rooms are created equal. This guide breaks down room types, the right technology for each, and what to ask before hiring an AV integrator.
[What Is Audio Visual Integration? A Business Owner's Complete Guide | Support305](https://support305.com/blog/what-is-audio-visual-integration): Learn what audio visual integration means, how the process works, and what to look for in an AV integrator — a complete guide for business owners.
[The Benefits of Professional Sound System Design in South Florida Offices | Support305](https://support305.com/blog/professional-sound-system-design-south-florida): Learn how South Florida offices are enhancing meetings with professional sound system design for clear communication and seamless collaboration.
[How AV Integration Transforms Corporate Events  | Support305](https://support305.com/blog/av-integration-corporate-events-south-florida): See how South Florida corporate events leverage AV integration to deliver seamless presentations, hybrid attendance, and professional experiences.
[Why Smart Offices Are Becoming the Standard in Miami  | Support305](https://support305.com/blog/smart-offices-in-miami): Miami businesses are adopting smart office technology and office AV systems to boost collaboration, automate operations, and improve workplace efficiency.
[The Future of Hybrid Workspace in South Florida  | Support305](https://support305.com/blog/future-of-hybrid-workspace-in-south-florida): Discover how SF businesses designing hybrid workspace with modern conference room technology & AV solutions to improve collaboration productivity & flexibility.
[AV Company in Miami Boosting Business Productivity | Support305](https://support305.com/blog/av-company-miami-boosting-business-productivity): Discover how AV company Miami innovations are transforming offices with smart AV solutions, boosting productivity, engagement, and professional meetings in South Florida businesses.
[8 Benefits of Smart Room Scheduling for South Florida Offices in 2026 | Support305](https://support305.com/blog/smart-room-scheduling-south-florida): Discover 8 benefits of smart room scheduling systems for South Florida offices to improve productivity and efficiency.
[6 Ways Wireless Conference Microphones Improve Meetings in South Florida in2026 | Support305](https://support305.com/blog/wireless-conference-microphones): Explore 6 ways wireless conference microphones improve audio, mobility, and professionalism in South Florida offices.
[Top Reasons Miami Businesses Invest in Managed Network Solutions  | Support305](https://support305.com/blog/miami-businesses-invest-in-managed-network-solutions): Learn why Miami businesses are turning to managed network solutions to improve office performance, security, and scalability.
[Professional AV Design for South Florida Offices | Support305](https://support305.com/blog/professional-av-design-south-florida): A well-planned AV system transforms South Florida offices. Learn how professional AV design improves collaboration, clarity, and productivity for hybrid and in-person meetings.
[Managed IT Solutions in Miami for Secure, Scalable, and Reliable Business Operations | Support305](https://support305.com/blog/managed-network-solutions-miami): Managed IT solutions in Miami help businesses improve security, reduce downtime, and scale technology efficiently. Discover proactive IT services designed for modern offices.
[Optimizing Cloud Storage for AV Content in Enterprise Environments | Support305](https://support305.com/blog/cloud-storage-av-content): Secure and scalable cloud storage ensures enterprise AV content is accessible at any time. Learn strategies for managing video, audio, and multimedia files efficiently.
[How AV Integration Improves Boardroom Presentations in South Florida | Support305](https://support305.com/blog/av-integration-boardroom-south-florida): See how South Florida boardrooms leverage AV integration for seamless, professional, and impactful presentations.
[Why Businesses Are Upgrading to Wireless Conference Microphones | Support305](https://support305.com/blog/wireless-conference-microphones-south-florida): Explore how South Florida offices use wireless conference microphones to improve audio quality, flexibility, and professionalism.
[How Network Infrastructure Design Impacts Video Conferencing Performance | Support305](https://support305.com/blog/network-infrastructure-video-conferencing): Optimized network infrastructure ensures smooth video conferencing, reduces lag, and improves collaboration in corporate environments. Learn how design impacts performance.
[Wireless USB Microphones for Conference Rooms and Why They Improve Meeting Quality  | Support305](https://support305.com/blog/wireless-usb-conference-room-microphones): Wireless USB microphones eliminate cable clutter and improve flexibility for modern meeting rooms, delivering clearer audio and smoother hybrid conferencing.
[The Complete Home Theater Installation Guide for a Cinematic Experience at Home  | Support305](https://support305.com/blog/home-theater-installation-guide): A home theater reaches its full potential only with proper installation. Professional placement, wiring, and calibration create a cinematic experience at home with balanced sound and crisp visuals.
[The Complete Guide to Audio System Design for Modern Workplaces | Support305](https://support305.com/blog/audio-system-design-for-business): A well designed audio system improves clarity, coverage, and communication across conference rooms and open workspaces. Here is how professional audio design enhances the modern office.
[Why Commercial Audio Visual Consultation Is Critical for Reliable Business Technology | Support305](https://support305.com/blog/commercial-av-consultation-services): A commercial AV consultation helps businesses plan reliable meeting spaces, display systems, and communication technology while avoiding costly design mistakes.
[The Best Sound System for Conference Rooms and How to Choose the Right One | Support305](https://support305.com/blog/best-sound-system-for-conference-rooms): A reliable conference room sound system ensures every voice is clear and eliminates audio dropouts, making meetings smooth and professional. Learn what to look for when choosing the best setup.
[Why Every Office Needs a Professional Network Audit in 2025 | Support305](https://support305.com/blog/professional-office-network-audits): A professional network audit uncovers performance issues, security risks, and outdated configurations before they disrupt your business operations.
[How Access Control Systems Strengthen Workplace Security and Efficiency | Support305](https://support305.com/blog/access-control-systems-for-secure-sf-workplaces): Access control systems protect your building, streamline entry, and ensure only authorized individuals can access sensitive spaces.
[How Room Booking Displays Prevent Meeting Overlaps and Improve Office Flow | Support305](https://support305.com/blog/room-booking-displays-office-efficiency): Room booking displays reduce conflicts, eliminate double bookings, and show real time availability for smoother office operations.
[How Digital Whiteboards Improve Collaboration in Hybrid Meetings | Support305](https://support305.com/blog/digital-whiteboard-collaboration-benefits): Digital whiteboards help hybrid teams brainstorm, plan, and share ideas in real time, keeping remote and in room participants equally engaged
[How Background Noise Suppression Enhances Conference Room Audio  | Support305](https://support305.com/blog/background-noise-suppression-conference-room): Noise suppression removes unwanted sounds like typing, AC hum, and hallway chatter to improve clarity in hybrid meetings.
[Why Cable Labeling and Documentation Prevent AV Failures in Meeting Rooms | Support305](https://support305.com/blog/cable-labeling-prevents-av-failures): Organized cables and clear documentation prevent downtime, reduce troubleshooting, and make conference rooms far more reliable.
[How AV Over IP is Transforming Modern Office Communication | Support305](https://support305.com/blog/av-over-ip-modern-office-communication): AV over IP lets businesses send audio and video signals through the network, creating flexible meeting spaces that scale easily and stay reliable.
[How Smart Sensors Improve Office Automation and Energy Efficiency | Support305](https://support305.com/blog/smart-sensors-office-automation): Smart sensors enhance comfort, save energy, and automate daily operations inside modern offices.
[How WiFi Heat Mapping Improves Connectivity in Large Offices | Support305](https://support305.com/blog/wifi-heat-mapping-for-stronger-connectivity): WiFi heat mapping identifies coverage weak points, interference, and overcrowded areas to create a stable and high performing wireless network.
[Why Fiber Matters More Than Ever for Modern Businesses | Support305](https://support305.com/blog/fiber-optic-cabling-for-businesses): Fiber optic lines deliver faster speeds, stronger bandwidth, and future focused performance for growing businesses handling large amounts of data.
[Top Reasons Offices Need Professional Display Mounting and AV Installation | Support305](https://support305.com/blog/professional-display-mounting-benefits): Professional display installation improves safety, clarity, and meeting room performance.
[Why Access Control Systems Are Essential for Modern South Florida Businesses | Support305](https://support305.com/blog/access-control-systems-south-florida): Access control protects employees, assets, and data while creating a safe and secure business environment.
[How Structured Cabling Boosts Office Efficiency and Future Growth | Support305](https://support305.com/blog/structured-cabling-benefits-office): A strong structured cabling system keeps your office fast, organized, and ready for future expansion.
[The Complete Guide to Improving WiFi Performance in Busy Office Environments  | Support305](https://support305.com/blog/improve-office-wifi-performance): Bad WiFi slows business operations. Learn how to boost speed, stability, and coverage in active office environments.
[How Wireless Presentation Systems Improve Meeting Speed and Workflow | Support305](https://support305.com/blog/wireless-presentation-system): Wireless presentation systems eliminate cables and make meetings faster, easier, and more efficient.
[The Importance of Cybersecurity for Modern AV Systems | Support305](https://support305.com/blog/the-importance-of-cybersecurity-for-av-systems): Modern AV systems require strong cybersecurity to protect meetings, prevent disruptions, and safeguard sensitive information.
[Why Conference Rooms Need Professional Microphone Systems for Clear Communication | Support305](https://support305.com/blog/conference-room-microphone-guide): Professional microphones eliminate echo, background noise, and inconsistent volume to deliver crystal clear meetings.
[What is a Structured Cabling and how it Future Proofs Your Office for Growth | Support305](https://support305.com/blog/what-is-a-structured-cabling): Structured cabling creates a faster, cleaner, and future ready network that supports all your office devices and AV tools.
[The Complete Guide to Choosing the Best Conference Room Display for Modern Meetings. | Support305](https://support305.com/blog/best-conference-room-display-guide): Learn how to choose the right conference room display to improve clarity, collaboration, and hybrid meeting performance.
[Why Door Access Control Is Now a Standard for Modern Workplaces | Support305](https://support305.com/blog/door-access-control-modern-workplaces-miami): Modern South Florida offices use access control systems to protect staff equipment and restricted areas while improving visibility control and daily workplace security operations.
[Why Small Offices Need UPS Systems More Than Ever  | Support305](https://support305.com/blog/small-office-ups-system-south-florida): Power outages can disrupt meetings, damage equipment, and cause data loss. A business UPS system keeps small offices protected, connected, and operational during unexpected power interruptions.
[How Network Switch Quality Shapes Your Entire Office Experience  | Support305](https://support305.com/blog/business-network-switch-office): Network switch quality impacts video calls cloud apps and daily performance. Learn how upgrading to a managed switch improves stability security and speed for South Florida offices.
[The Essential Guide to Office Wi-Fi Optimization for Reliable Meetings. | Support305](https://support305.com/blog/the-essential-guide-to-office-wi-fi-optimization): Office WiFi optimization ensures stable video calls, fast data access, and reliable connectivity across conference rooms, preventing dropped meetings and performance issues in South Florida offices.
[Why Every Office Needs a Structured Cabling Plan Before Expanding | Support305](https://support305.com/blog/structured-cabling-office-growth-southflorida): Expanding without structured cabling leads to slow networks and unstable systems. Learn why South Florida offices need organized cabling before adding new rooms, teams, or technology.
[How Professional Camera Placement Improves Meeting Presence | Support305](https://support305.com/blog/professional-camera-placement-in-meeting-room): Professional conference room camera placement improves visual clarity, enhances engagement, and ensures your business meetings look polished and professional for remote participants.
[Why Every Business Should Prioritize AV Maintenance for Conference Room Reliability | Support305](https://support305.com/blog/av-maintenance-for-conference-room): Regular AV maintenance keeps conference room equipment reliable, prevents technical failures, and ensures smooth, professional meetings that leave a lasting impression on clients and employees.
[How Intelligent Lighting Transforms Conference Room Productivity | Support305](https://support305.com/blog/intelligent-lighting-transforms-conference-room-productivity): Intelligent conference room lighting improves focus, presentation clarity, and hybrid meeting performance. Discover how smart lighting systems enhance productivity in Miami and South Florida offices.
[What Is a Unified Communication System and How It Improves Corporate Collaboration | Support305](https://support305.com/blog/unified-communication-system): Unified communication systems bring all business communication tools into one platform, streamlining collaboration, improving productivity, and connecting teams across office and remote locations.
[How Network Segmentation Improves Security and Performance in Modern Offices  | Support305](https://support305.com/blog/how-network-segmentation-improves-security-and-performance): Network segmentation boosts office security and performance by isolating devices into dedicated zones, reducing risks, improving speed, and keeping AV, WiFi, and smart systems running smoothly.
[Why Video Compression Matters in Conference Rooms and How It Affects Call Quality  | Support305](https://support305.com/blog/video-compression): Video compression reduces video size for smoother streaming. Poor compression causes blurry video, delays, and pixelation in conference rooms. Learn what affects quality and how to fix it.
[How to Choose the Right Video Bar System for Small and Mid-Size Meeting Rooms?  | Support305](https://support305.com/blog/choose-the-right-video-bar-system): Video bar systems combine camera, mic, and speakers in one unit, ideal for small meeting rooms that need professional-quality conferencing without complex setup.
[ Matrix Switchers Explained: Control Your Conference Room Like A Pro | Support305](https://support305.com/blog/matrix-switchers): Matrix switchers is route multiple audio and video sources to multiple displays instantly. It eliminate cable swapping, speed up meetings, and make conference room collaboration smoothly professional.
[How Smart Room Scheduling Systems Transform Workplace Productivity  | Support305](https://support305.com/blog/room-scheduling-systems): Smart room scheduling displays eliminate booking conflicts and wasted time, syncing with your AV system for seamless, ready-to-start meetings.
[Smart Cable Management for Conference Rooms: Look Professional and Avoid Failures  | Support305](https://support305.com/blog/smart-cable-management): Messy cables and poor wiring ruin even the best AV setups. Discover how professional cable management ensures reliability and a clean, professional look in South Florida conference rooms.
[How to Set Up a Professional Video Conferencing Room on a Budget | Support305](https://support305.com/blog/professional-video-conferencing-room-on-a-budget): Create a polished, professional video conferencing room without overspending. Learn affordable ways to achieve clear audio, sharp video, and a reliable hybrid meeting setup.
[What Are Room Acoustics and How it Defines Conference Room Audio Quality | Support305](https://support305.com/blog/room-acoustics): Even the best microphones can’t fix bad room acoustics. Here’s how acoustic treatment transforms your conference room into a clear, distraction-free communication space.
[10 Features Every Modern Hybrid Meeting Room Should Have  | Support305](https://support305.com/blog/hybrid-meeting-room-features): Modern hybrid meeting rooms bridge in-office and remote collaboration. Here are 10 must-have features to ensure clarity, connection, and seamless meeting experiences every time.
[The Hidden Technical Barriers That Make Conference Event First-Time Visitors Never Return | Support305](https://support305.com/blog/technical-barriers-that-make-conference-event-visitors-never-return): First time visitors leave conferences when audio or visual issues ruin their experience. Learn the hidden technical problems that push people away and how to fix them for a smooth event.
[Understanding AV Latency and How to Keep Audio & Video in Sync  | Support305](https://support305.com/blog/av-latency-and-synchronization): AV latency happens when audio and video fall out of sync. Learn what causes lip sync delay in meetings and how to fix timing issues for smooth, real time communication.
[Choosing the Right Platform: Teams, Webex, Zoom, or Meet for Your Conference Room ?  | Support305](https://support305.com/blog/choosing-right-video-platform): Compare Zoom, Teams, Google Meet, and Webex for conference rooms. Discover how professional integration ensures seamless meetings regardless of your platform choice.
[What Is Automatic Gain Control and How It Keeps Meetings Audible? | Support305](https://support305.com/blog/automatic-gain-control): Discover how Automatic Gain Control keeps meeting audio balanced and professional by automatically adjusting microphone levels in real time, without manual intervention.
[Ceiling Mics vs Table Mics: Choosing the Right Setup for Your Conference Room | Support305](https://support305.com/blog/ceiling-mics-vs-table-mics): Choosing between ceiling and table microphones affects meeting quality and room aesthetics. Learn which setup works best for your conference room based on layout, acoustics, and collaboration style.
[What is Acoustic Echo Cancellation and Why It’s Essential for Clear and Productive Meetings | Support305](https://support305.com/blog/acoustic-echo-cancellation): Discover how Acoustic Echo Cancellation (AEC) eliminates echo and feedback in conference calls, ensuring clear, professional, and productive meetings for both in-room and remote participants.
[5 Conference Room Technology Mistakes Most Teams Keep Making (and How to Fix Them)  | Support305](https://support305.com/blog/5-conference-room-technology-mistakes): Discover the most common conference room technology mistakes and how South Florida businesses can fix them to improve meeting reliability, audio clarity, and productivity.
[How High-Resolution LED Walls Transform Team Collaboration in SouthFlorida | Support305](https://support305.com/blog/how-high-resolution-led-walls-transform-team-collaboration-in-southflorida): Discover how high-resolution LED walls are revolutionizing team collaboration and meeting experiences for businesses across South Florida, enhancing productivity and engagement.
[Control Systems & Lighting Integration: Designing the Conference Room That Works Without a Tech-Team | Support305](https://support305.com/blog/control-systems-and-lighting-integration): Smart lighting integration transforms how meetings start and flow. With automated control systems, teams enjoy seamless collaboration, perfect lighting, and fewer tech distractions.
[Why Expert DSP Configuration Transforms Your Conference Room Experience | Support305](https://support305.com/blog/why-expert-dsp-configuration-transforms-your-conference-room-experience): Poor audio kills productivity, and it's not your mics or speakers. Expert DSP configuration eliminates echo, noise, and inconsistency, transforming your conference room into a seamless hybrid space.

## Projects

[Our Projects | Support305 - AV & IT Portfolio | Support305](https://support305.com/project): Explore Support305's portfolio of AV installation, smart home automation, and IT projects across South Florida. See our work in action.
[Maple and Ash – AV & IT Installation | Support305](https://support305.com/project/mapleandash): Maple & Ash is a premium dining destination requiring reliable technology and refined ambiance. Support305 provided a complete AV and IT deployment including audio systems, enterprise networking, Wi Fi coverage, surveillance, and low voltage cabling.
[Amazonico Miami – AV & IT Installation | Support305](https://support305.com/project/amazonico-miami): Amazonico, the globally renowned Latin American restaurant known for its rainforest inspired design and high energy dining experience, opened its doors in Miami. Support305 delivered the complete AV and IT infrastructure for a venue hosting more than
[Super Bowl 2020 – AV & IT Installation | Support305](https://support305.com/project/super-bowl-2020): Support305 was the official IT provider for Super Bowl 2020, ensuring seamless networking, structured cabling, access control, and CCTV installations throughout the venue. From setting up secure IT infrastructures to integrating high-performance surv
[Toku – AV & IT Installation | Support305](https://support305.com/project/toku): Support305 executed a state-of-the-art 3D projection setup for Toku, delivering a stunning visual experience with precision projection technology. Alongside this, we implemented networking infrastructure, access control, and CCTV systems, ensuring se
[Reserve Padel – AV & IT Installation | Support305](https://support305.com/project/reserve-padel): Support305 delivered state-of-the-art IT infrastructure and security systems for Reserve Padel sports facility. Our comprehensive solution included networking, surveillance, and access control systems designed specifically for sports and recreational
[Andrés Carne de Res – AV & IT Installation | Support305](https://support305.com/project/andres-carne-de-res): Support305 delivered full-scale AV and IT setup for Andrés Carne de Res including networking, access control, and immersive sound systems. Our comprehensive solution enhanced the dining experience with cutting-edge technology integration.
[Eataly – AV & IT Installation | Support305](https://support305.com/project/eataly): Support305 provided comprehensive IT consulting services for Eataly , delivering robust network infrastructure and enterprise technology solutions. Our team implemented strategic IT systems to support this premier Italian marketplace's operations, en
[Savage X Fenty Miami – AV & IT Installation | Support305](https://support305.com/project/savage-x-fenty-miami): Support305 implemented advanced security and surveillance systems for the Savage X Fenty Miami flagship retail store. Our comprehensive solution included voice and data cables, security cameras, Wi-Fi access points, network/PCI compliance, and constr
[Uchiko – AV & IT Installation | Support305](https://support305.com/project/uchiko): Uchiko, meaning 'child of Uchi,' is the latest concept from James Beard Award-winning chef Tyson Cole and Hai Hospitality. Built around the primal power of smoke and flame, the restaurant brings a daring, fire-forward twist to Japanese cuisine. Suppo
[6 South Miami Locations & Corporate Office | Support305](https://support305.com/project/6-south-miami): Support305 provides comprehensive managed services for 6 South Miami locations and their corporate office, supporting 160 users across multiple facilities. Our team delivers MSSP (Managed Security Service Provider) solutions and complete network desi
[American Grill Miami – AV & IT Installation | Support305](https://support305.com/project/american-grill-miami): Support305 delivered comprehensive technology solutions for American Grill Miami's 8,000-square-foot facility. Our team implemented Lutron lighting systems, 100 voice and data cabling points, 32 security cameras, 10 wireless access points, and ensure
[Baymont Inn and Suites Doral Miami – AV & IT Installation | Support305](https://support305.com/project/baymont-inn-doral): Support305 provides comprehensive managed services for Baymont Inn and Suites Doral, supporting 38 users with MSSP (Managed Security Service Provider) solutions and complete network design. Our hospitality-focused IT services ensure seamless guest ex
[Best Western Doral Miami – AV & IT Installation | Support305](https://support305.com/project/best-western-doral): Support305 provides managed services for 24 users at Best Western Doral with MSSP solutions and comprehensive network design tailored for hospitality operations.
[Capri Pool Bar Las Vegas – AV & IT Installation | Support305](https://support305.com/project/capri-pool-bar): Support305 delivered comprehensive technology solutions for Capri Pool Bar's 3,000 square foot facility including managed services for 14 users, MSSP solutions, network/PCI compliance, and construction management.
[Chetu World Class Office Solutions – AV & IT Installation | Support305](https://support305.com/project/chetu-office): Support305 delivered enterprise-grade IT infrastructure for Chetu's massive 178,060-square-foot facility. Our comprehensive solution included 700 voice and data cabling points, 64 security cameras, 15 access control readers, and 30 Wi-Fi access point
[Chica Las Vegas – AV & IT Installation | Support305](https://support305.com/project/chica-las-vegas): Support305 provides managed services for 40 users at Chica Las Vegas with MSSP solutions, network/PCI compliance, and construction management for the 5,000 square foot restaurant facility.
[Chica Miami – AV & IT Installation | Support305](https://support305.com/project/chica-miami): Support305 delivered comprehensive technology solutions for Chica Miami's 7,000 square foot restaurant. Our team provided managed services for 33 users with MSSP (Managed Security Service Provider) solutions, complete LV/AV/IT design, 120 voice and d
[Etaru Hallandale Florida – AV & IT Installation | Support305](https://support305.com/project/etaru-hallandale): Support305 provides managed services for 51 users at Etaru Hallandale with MSSP solutions, 40 security cameras, 10 WiFi access points, network/PCI compliance, and construction management for the 3,000 square foot facility.
[Fotografiska Museum NYC – AV & IT Installation | Support305](https://support305.com/project/fotografiska-museum): Support305 delivered a comprehensive CCTV upgrade for Fotografiska Museum NYC, enhancing security and surveillance capabilities throughout the 10,000 square foot facility. Our team installed 30+ high-definition cameras with professional cabling infra
[Four Point Coral Gables Florida – AV & IT Installation | Support305](https://support305.com/project/four-point-coral-gables): Support305 provides managed services for 22 users at Four Point Coral Gables with MSSP solutions and comprehensive network design for hospitality operations.
[Four Points Dania Beach Florida – AV & IT Installation | Support305](https://support305.com/project/four-points-dania-beach): Support305 provides managed services for 43 users at Four Points Dania Beach with MSSP solutions and comprehensive network design.
[General Motors Building - 2nd Floor Amenity Space | Support305](https://support305.com/project/general-motors-building): Support305 delivered comprehensive AV consulting and technology solutions for the General Motors Building's 18,381-square-foot amenity space renovation. Our services included renovation of 3 tenant spaces (Presentation Hall, Event Space, Grab and Go
[Harke Law LLP – AV & IT Installation | Support305](https://support305.com/project/harke-law): Support305 provides managed services for 6 users at Harke Law LLP with MSSP solutions and comprehensive network design tailored for legal practice operations.
[Holiday Inn Kendall Miami – AV & IT Installation | Support305](https://support305.com/project/holiday-inn-kendall): Support305 provides managed services for 7 users at Holiday Inn Kendall with MSSP solutions and network design optimized for hospitality operations.
[Klaw Miami Women's Club – AV & IT Installation | Support305](https://support305.com/project/klaw-miami): Support305 delivered complete LV/AV/IT design for the 14,800-square-foot Klaw Miami Women's Club facility including 195 voice and data cabling, 52 security cameras, 15 Wi-Fi access points, and network/PCI compliance with professional network installa
[La Petite Maison Miami – AV & IT Installation | Support305](https://support305.com/project/la-petite-maison): Support305 provides managed services for 46 users at La Petite Maison Miami with MSSP solutions, network/PCI compliance, and construction management for the 10,000 square foot restaurant.
[La Quinta Fort Myers Florida – AV & IT Installation | Support305](https://support305.com/project/la-quinta-fort-myers): Support305 provides managed services for 13 users at La Quinta Fort Myers with MSSP solutions and network design for hospitality operations.
[Navarro Hernandez P.L – AV & IT Installation | Support305](https://support305.com/project/navarro-hernandez): Support305 provides managed services for 15 users at Navarro Hernandez P.L with MSSP solutions and network design tailored for legal practice operations.
[Nusr-Et Steakhouse Miami – AV & IT Installation | Support305](https://support305.com/project/nusr-et-steakhouse): Support305 provides comprehensive managed services for Nusr-Et Steakhouse Miami, supporting 55 users across the 8,000 square foot facility. Our team delivers MSSP (Managed Security Service Provider) solutions, complete network and PCI compliance, and
[Oolite Art Center Miami – AV & IT Installation | Support305](https://support305.com/project/oolite-art-center): Support305 delivered comprehensive technology design for the massive 85,018-square-foot Oolite Art Center including network design, access control design, security system design, Lutron lighting design, and complete network architecture.
[Paris Theater Miami Beach – AV & IT Installation | Support305](https://support305.com/project/paris-theater): Support305 delivered comprehensive technology solutions for Paris Theater Miami Beach's impressive 25,589-square-foot facility. Our complete LV/AV/IT design included 150 voice and data cabling points, 64 security cameras, 25 Wi-Fi access points, and
[Record Enterprise Television – AV & IT Installation | Support305](https://support305.com/project/record-enterprise): Support305 delivered complete LV/AV/IT design for Record Enterprise Television's 5,000 square foot facility including 200 voice and data cabling, 50 security cameras, 12 WiFi access points, access control system with turnstile, and construction manag
[Rooftop Cinema Club Miami – AV & IT Installation | Support305](https://support305.com/project/rooftop-cinema): Support305 delivered specialized AV solutions for Rooftop Cinema Club Miami's 6,000 square foot facility including audio system installation, Control4 automation, 12 CCTV cameras, and 4 Wi-Fi access points.
[Saltbae Burger NYC – AV & IT Installation | Support305](https://support305.com/project/saltbae-burger): Support305 delivered comprehensive technology solutions for Saltbae Burger NYC's 12,176-square-foot facility including managed services for 27 users, MSSP solutions, complete LV/AV/IT design, 95 voice and data cables, 64 security cameras, 10 Wi-Fi ac
[Sexy Fish Miami & Corporate Office – AV & IT Installation | Support305](https://support305.com/project/sexy-fish-miami): Support305 provides managed services for 57 users at Sexy Fish Miami with complete IT design, network/PCI compliance, and construction management for the 10,000 square foot facility.
[Shoto & Akedo DC & Corporate Office | Support305](https://support305.com/project/shoto-akedo): Support305 provides managed services for 19 users at Shoto & Akedo DC with MSSP solutions, complete LV/AV/IT design, network/PCI compliance, and construction management for the 8,000 square foot facility.
[Spring Hill Suites Doral Miami – AV & IT Installation | Support305](https://support305.com/project/spring-hill-suites): Support305 delivered comprehensive technology solutions for Spring Hill Suites Doral's massive 81,533-square-foot facility including managed services for 13 users, MSSP solutions, complete LV/AV/IT design, 650 voice and data cabling, 32 security came
[Spritz Poolside Las Vegas – AV & IT Installation | Support305](https://support305.com/project/spritz-poolside): Support305 provides managed services for 7 users at Spritz Poolside Las Vegas with MSSP solutions, network/PCI compliance, and construction management for the 3,000 square foot facility.
[Transportation Security Administration – Fort Lauderdale | Support305](https://support305.com/project/tsa-fort-lauderdale): Support305 delivered comprehensive security infrastructure for the Transportation Security Administration at Fort Lauderdale Airport. Our team implemented 195 voice and data connections, CCTV surveillance systems, and access control cabling throughou
[Transportation Security Administration – Security Office | Support305](https://support305.com/project/tsa-security-office): Support305 delivered comprehensive security infrastructure for the TSA Security Office including 85 voice and data connections, CCTV systems, and access control cabling throughout the 3,000 square foot facility with professional construction manageme
[Wagamama Atlanta – AV & IT Installation | Support305](https://support305.com/project/wagamama-atlanta): Support305 delivered a comprehensive technology solution for Wagamama Atlanta's 5,000 square foot facility. Our team implemented complete LV/AV/IT design including audio video installation, Control4 automation, 48 voice and data cabling points, 25 se
[Wakuda Las Vegas – AV & IT Installation | Support305](https://support305.com/project/wakuda-las-vegas): Support305 provides managed services for 20 users at Wakuda Las Vegas with MSSP solutions, network/PCI compliance, and construction management for the 7,000 square foot restaurant.
[Yard Bird Miami – AV & IT Installation | Support305](https://support305.com/project/yard-bird-miami): Support305 provides managed services for 22 users at Yard Bird Miami with MSSP solutions, 30 security cameras, 5 WiFi access points, and network/PCI compliance for the 4,000 square foot restaurant.
[Zuma Miami – AV & IT Installation | Support305](https://support305.com/project/zuma-miami): Support305 provides managed services for 66 users at Zuma Miami with MSSP solutions, complete LV/AV/IT design, 82 voice and data cables, 57 security cameras, 11 WiFi access points, network/PCI compliance, and construction management for the 8,500 squ
[Worth Wyld Honest Eats – AV & IT Installation | Support305](https://support305.com/project/worth-wyld-honest-eats): Support305 delivered complete AV & IT consulting services for Worth Wyld Honest Eats, establishing a reliable technology foundation for this innovative dining concept. Our comprehensive approach includes network infrastructure deployment, Speaker ins
[The Mexican Brickell Key – AV & IT Installation | Support305](https://support305.com/project/the-mexican-brickell-key): Support305 provided specialized IT consulting for The Mexican at Brickell Key, implementing enterprise-grade technology solutions tailored to high-volume restaurant operations. Our team delivered comprehensive network infrastructure, ensuring seamles
[Vita at Grove Isle – AV & IT Installation | Support305](https://support305.com/project/vita-grove-isle): Support305 provided expert IT consulting for Vita at Grove Isle, deploying sophisticated network infrastructure and technology systems. Our team implemented enterprise-level solutions designed to support upscale hospitality operations, ensuring seaml
[SRC Sweetwater – AV & IT Installation | Support305](https://support305.com/project/src-sweetwater): Support305 delivered comprehensive IT consulting services for SRC in Sweetwater, establishing robust network infrastructure and strategic technology solutions. Our implementation included enterprise-grade systems designed to support efficient operati
[Grotto – AV & IT Installation | Support305](https://support305.com/project/grotto): Support305 provided specialized IT consulting for Grotto, implementing reliable network infrastructure and technology systems tailored to restaurant operations. Our comprehensive approach ensured seamless connectivity and robust IT solutions to suppo
[State of Play Hospitality - Washington DC | Support305](https://support305.com/project/state-of-play-dc): Support305 provided comprehensive IT consulting and specialized AV/low-voltage installations for State of Play, an innovative dart bar concept in Washington DC. Our team designed and implemented a custom score tracking system integrating strategicall
[The Mexican - 441 Ninth Ave – AV & IT Installation | Support305](https://support305.com/project/the-mexican-441-ninth): Support305 provided comprehensive IT consulting for The Mexican at 441 Ninth Ave, implementing robust network infrastructure and enterprise technology solutions. Our extensive deployment ensured reliable connectivity and optimized systems to support
[New River Restaurant Corporation – AV & IT Installation | Support305](https://support305.com/project/new-river-restaurant): Support305 delivered professional IT consulting services for New River Restaurant Corporation, establishing strategic technology infrastructure and network solutions. Our implementation focused on reliable systems integration to support efficient mul
[VOUS Church – AV & IT Installation | Support305](https://support305.com/project/vous-church): Support305 provided specialized IT consulting and comprehensive low-voltage systems for VOUS Church, a dynamic house of worship facility. Our team designed and implemented advanced access control systems for enhanced security and facility management,
[State of Play Hospitality - New York City | Support305](https://support305.com/project/state-of-play-nyc): Support305 delivered expert IT consulting and complete AV/low-voltage solutions for State of Play in New York City. Our specialized implementation included custom-designed score tracking technology with integrated camera systems and display screens f
[Uchi DC (Hai Hospitality) – AV & IT Installation | Support305](https://support305.com/project/uchi-dc): Support305 provided comprehensive IT consulting for Uchi DC, establishing enterprise-grade network infrastructure tailored to upscale restaurant operations. Our team implemented reliable technology solutions ensuring seamless connectivity and optimal
[Bad Roman LA (Quality Branded) – AV & IT Installation | Support305](https://support305.com/project/bad-roman-la): Support305 delivered specialized IT consulting services for Bad Roman LA, deploying robust network infrastructure and strategic technology systems. Our implementation ensured reliable connectivity and optimized IT solutions to support sophisticated r
[Gibson Garage (Gibson Inc) – AV & IT Installation | Support305](https://support305.com/project/gibson-garage): Support305 delivered complete IT consulting and AV integration services for Gibson Garage, a premier retail and entertainment destination. Our comprehensive scope included sophisticated video wall design and implementation, enterprise-grade network i
[Zuma US Vail (Azumi Ltd.) – AV & IT Installation | Support305](https://support305.com/project/zuma-vail): Support305 delivered expert IT and low-voltage consulting for Zuma US in Vail, implementing sophisticated network infrastructure and technology systems. Our comprehensive approach ensured reliable connectivity and robust solutions tailored to upscale
[Lilliput NYC – AV & IT Installation | Support305](https://support305.com/project/lilliput-nyc): Support305 provided comprehensive IT consulting for Lilliput NYC, establishing enterprise-grade network infrastructure and strategic technology solutions. Our implementation ensured reliable systems to support sophisticated urban dining operations.

## Careers

[Careers | Join Our Team | Support305](https://support305.com/careers): Explore career opportunities at Support305. Join South Florida's premier IT and AV services provider. We're hiring talented professionals.
[Fullstack Developer (2+ Years Experience) | Careers | Support305](https://support305.com/careers/fullstack-developer): We’re looking for a friendly, proactive Fullstack Developer who enjoys building clean, modern web apps and can thrive in a fast-moving startup environment. If you love turning ideas into working features and aren't afraid to dive into both frontend a

## Resources

[AV & IT Glossary: Terms Explained by Integrators | Support305](https://support305.com/glossary): Plain-English definitions of the AV, IT, cabling, and security terms that show up on quotes, drawings, and spec sheets — written by the Support305 engineers who install them.
[Privacy Policy | Support305](https://support305.com/privacy-policy): Learn how Support305 collects, uses, and protects your personal information. Read our privacy policy for details on data security and your rights.
[Client Information | Support305](https://support305.com/client-information): Client information and resources from Support305. Access important documentation and information for our valued clients.
[Vendor Information | Support305](https://support305.com/vendor-information): Vendor information and partnership opportunities with Support305. Learn about working with South Florida's premier technology partner.
[Payment Authorization Form | Support305](https://support305.com/payment-authorization-form): Secure payment authorization form for Support305 services. Submit your payment details safely and securely.

## Glossary

[Dante | AV & IT Glossary | Support305](https://support305.com/glossary/dante): An audio-over-IP protocol that carries multichannel digital audio across standard Ethernet, replacing individual analog runs between microphones, DSPs, and amplifiers.
[AES67 | AV & IT Glossary | Support305](https://support305.com/glossary/aes67): An interoperability standard that lets different audio-over-IP systems — Dante, Q-LAN, Ravenna, Livewire — exchange streams on a shared network.
[DSP | AV & IT Glossary | Support305](https://support305.com/glossary/dsp): The processor that mixes, routes, and conditions every audio signal in a room — gating microphones, cancelling echo, and applying EQ and limiting before audio reaches the amplifier or far end.
[AEC | AV & IT Glossary | Support305](https://support305.com/glossary/aec): Processing that subtracts the room's own loudspeaker output from the microphone signal so remote participants do not hear their own voices echoed back.
[Beamforming Microphone Array | AV & IT Glossary | Support305](https://support305.com/glossary/beamforming-microphone-array): A microphone with many capsules whose outputs are combined electronically to steer narrow pickup 'beams' toward talkers while rejecting off-axis noise.
[Ceiling Tile Speaker | AV & IT Glossary | Support305](https://support305.com/glossary/ceiling-tile-speaker): A loudspeaker installed into a suspended ceiling grid, used in distributed arrays so coverage is even across a room instead of loud at the front and thin at the back.
[70V/100V Line | AV & IT Glossary | Support305](https://support305.com/glossary/seventy-volt-line): A distributed audio wiring scheme where amplifier output is stepped up to a constant voltage so dozens of speakers can share one long run, each drawing a set wattage via its transformer tap.
[Impedance | AV & IT Glossary | Support305](https://support305.com/glossary/impedance): The AC resistance a loudspeaker presents to an amplifier, measured in ohms; it determines how much power the amplifier delivers and how many speakers can safely share a channel.
[Sound Masking | AV & IT Glossary | Support305](https://support305.com/glossary/sound-masking): A system that emits precisely shaped background sound across a ceiling to raise the ambient noise floor, making nearby speech unintelligible and improving acoustic privacy.
[NC Rating | AV & IT Glossary | Support305](https://support305.com/glossary/nc-rating): A single-number rating of a room's background noise level across frequency bands, used to judge whether mechanical noise will interfere with speech and conferencing.
[RT60 | AV & IT Glossary | Support305](https://support305.com/glossary/rt60): The time in seconds for sound in a room to decay by 60 dB — the standard measure of how reverberant a space is and how intelligible speech will be in it.
[HDBaseT | AV & IT Glossary | Support305](https://support305.com/glossary/hdbaset): A transmission standard that sends uncompressed HD video, audio, control, Ethernet, and power up to roughly 100 m over a single category cable.
[HDMI | AV & IT Glossary | Support305](https://support305.com/glossary/hdmi): The standard digital interface for carrying video, audio, control, and copy protection between sources and displays over one cable.
[EDID | AV & IT Glossary | Support305](https://support305.com/glossary/edid): The data block a display sends back to a source describing the resolutions, refresh rates, and audio formats it accepts, so the source knows what to output.
[HDCP | AV & IT Glossary | Support305](https://support305.com/glossary/hdcp): Copy protection that encrypts video between source and display and refuses to pass content if any device in the chain fails to authenticate.
[Matrix Switcher | AV & IT Glossary | Support305](https://support305.com/glossary/matrix-switcher): A device that routes any of several video inputs to any of several outputs independently, letting multiple sources appear on multiple displays at once.
[Scaler | AV & IT Glossary | Support305](https://support305.com/glossary/scaler): Processing that converts an incoming video signal to the native resolution and refresh rate of the display it is being sent to.
[Direct View LED | AV & IT Glossary | Support305](https://support305.com/glossary/direct-view-led): A display built from tiled LED modules where the diodes themselves form the image, giving a seamless surface at any size with no bezels.
[Pixel Pitch | AV & IT Glossary | Support305](https://support305.com/glossary/pixel-pitch): The distance in millimetres between the centres of adjacent LEDs on a direct view LED display, which sets the closest distance at which the image still looks continuous.
[Nits | AV & IT Glossary | Support305](https://support305.com/glossary/nits): A measure of display brightness. Typical office displays produce 300–500 nits; window-facing and outdoor displays need thousands.
[Microsoft Teams Rooms | AV & IT Glossary | Support305](https://support305.com/glossary/microsoft-teams-rooms): A native Teams meeting appliance for a physical room, combining certified compute, camera, audio, and touch console so joining a meeting is one tap rather than a laptop connection.
[BYOM | AV & IT Glossary | Support305](https://support305.com/glossary/byom): A room design where a guest laptop drives the meeting, using the room's camera, microphones, and speakers over a single USB-C connection rather than a dedicated room system.
[Auto-Framing | AV & IT Glossary | Support305](https://support305.com/glossary/auto-framing): Camera behaviour that detects participants and adjusts framing automatically — tightening on a group, following an active speaker, or giving each attendee an individual tile.
[PoE | AV & IT Glossary | Support305](https://support305.com/glossary/poe): Delivery of DC power and data over the same Ethernet cable, so cameras, access points, phones, and displays need no local outlet.
[VLAN | AV & IT Glossary | Support305](https://support305.com/glossary/vlan): A logical network segment on shared physical switching, used to isolate device groups — cameras, AV, guest Wi-Fi, corporate data — from each other.
[QoS | AV & IT Glossary | Support305](https://support305.com/glossary/qos): Switch and router configuration that prioritises latency-sensitive traffic — audio, video, voice — over bulk traffic when a link gets congested.
[Wi-Fi Site Survey | AV & IT Glossary | Support305](https://support305.com/glossary/wifi-site-survey): Measurement and modelling of wireless coverage, interference, and capacity in a specific building to determine access point count, placement, and channel plan.
[SD-WAN | AV & IT Glossary | Support305](https://support305.com/glossary/sd-wan): A WAN architecture that pools multiple circuits — fibre, cable, LTE — under software control, steering each application over the best available path and failing over automatically.
[UPS | AV & IT Glossary | Support305](https://support305.com/glossary/ups): A battery-backed power source that keeps equipment running through outages and, just as importantly, filters the sags and surges that shorten hardware life.
[Surge Protection | AV & IT Glossary | Support305](https://support305.com/glossary/surge-protection): Devices that clamp voltage transients from lightning, utility switching, and large motor loads before they reach connected equipment.
[Ground Loop | AV & IT Glossary | Support305](https://support305.com/glossary/ground-loop): A hum or buzz caused by two pieces of connected equipment sitting at slightly different ground potentials, creating current flow through the signal path.
[Grounding and Bonding | AV & IT Glossary | Support305](https://support305.com/glossary/grounding-and-bonding): The code-required practice of connecting equipment, racks, cable shields, and telecom backbones to a common electrical reference so fault current has a safe path.
[Structured Cabling | AV & IT Glossary | Support305](https://support305.com/glossary/structured-cabling): A standards-based cabling system built as an organised hierarchy — entrance facility, backbone, telecom rooms, horizontal runs, work area outlets — rather than point-to-point runs added as needed.
[Cat6 vs Cat6A | AV & IT Glossary | Support305](https://support305.com/glossary/cat6-vs-cat6a): Two copper cabling grades: Cat6 supports 10 Gbps to about 55 m, while Cat6A supports 10 Gbps to the full 100 m and resists alien crosstalk in dense bundles.
[Plenum-Rated Cable | AV & IT Glossary | Support305](https://support305.com/glossary/plenum-rated-cable): Cable with a fire-resistant, low-smoke jacket required by code in air-handling plenum spaces — typically the void above a suspended ceiling used for return air.
[Firestopping | AV & IT Glossary | Support305](https://support305.com/glossary/firestopping): Sealing cable penetrations through rated walls and floors with tested assemblies so the barrier's fire rating is restored.
[Conduit Fill | AV & IT Glossary | Support305](https://support305.com/glossary/conduit-fill): The code limit on how much of a conduit's cross-section may be occupied by cable, set so cables can be pulled without damage and can dissipate heat.
[IDF / MDF | AV & IT Glossary | Support305](https://support305.com/glossary/idf-mdf): The hierarchy of network rooms in a building: the MDF is the main room where service enters and the core lives; IDFs are floor or zone closets that aggregate nearby horizontal runs back to it.
[Patch Panel | AV & IT Glossary | Support305](https://support305.com/glossary/patch-panel): A rack-mounted termination point where permanent horizontal cabling lands, so devices connect via short, replaceable patch cords instead of directly to fixed cable.
[Cable Certification | AV & IT Glossary | Support305](https://support305.com/glossary/cable-certification): Testing every installed cable run with a certification-grade tester against the TIA performance standard, producing a per-link pass/fail record of length, insertion loss, crosstalk, and return loss.
[Rack Unit | AV & IT Glossary | Support305](https://support305.com/glossary/rack-unit): The standard vertical increment of equipment rack space, 1.75 inches per U, used to plan how equipment stacks in a rack.
[Access Control | AV & IT Glossary | Support305](https://support305.com/glossary/access-control): A system that decides electronically who may open which door, when, and records every attempt — replacing mechanical keys with credentials and policy.
[OSDP vs Wiegand | AV & IT Glossary | Support305](https://support305.com/glossary/osdp-vs-wiegand): Two reader-to-controller protocols. Wiegand is legacy, one-way, and unencrypted; OSDP is bidirectional, supports encryption, and reports reader tampering and health.
[Fail-Safe vs Fail-Secure | AV & IT Glossary | Support305](https://support305.com/glossary/fail-safe-vs-fail-secure): Two electric lock behaviours on power loss: fail-safe unlocks, fail-secure stays locked. Which is correct depends on egress code and the door's role.
[Request to Exit | AV & IT Glossary | Support305](https://support305.com/glossary/request-to-exit): A device — motion sensor, push bar, or button — that signals the access control system of a legitimate exit so leaving does not register as a forced door.
[Mobile Credential | AV & IT Glossary | Support305](https://support305.com/glossary/mobile-credential): A door credential held in a phone's wallet or an app and presented over Bluetooth or NFC, replacing a plastic card or fob.
[ONVIF | AV & IT Glossary | Support305](https://support305.com/glossary/onvif): An open standard for IP video devices that lets cameras from one manufacturer work with recorders and video management software from another.
[IP Camera | AV & IT Glossary | Support305](https://support305.com/glossary/ip-camera): A network camera that encodes video onboard and streams it over Ethernet, typically powered by PoE and recorded by an NVR or video management software.
[VMS | AV & IT Glossary | Support305](https://support305.com/glossary/vms): Software that records, stores, searches, and distributes video from many cameras, and hosts the analytics and access rules on top of them.
[H.265 | AV & IT Glossary | Support305](https://support305.com/glossary/h265): A video compression standard that delivers similar quality to H.264 at roughly half the bitrate, cutting storage and bandwidth for surveillance.
[Retention Period | AV & IT Glossary | Support305](https://support305.com/glossary/retention-period): How long recorded video is kept before being overwritten — set by storage capacity and by whatever regulation, insurer, or policy applies to the site.
[IP Rating | AV & IT Glossary | Support305](https://support305.com/glossary/ip-rating): A two-digit code for a device's resistance to solids and liquids — IP66 meaning dust-tight and protected against powerful water jets. IK ratings separately grade impact resistance.
[Managed IT Services | AV & IT Glossary | Support305](https://support305.com/glossary/managed-it-services): An outsourced model where a provider monitors, maintains, patches, and supports a company's IT for a recurring fee, rather than billing per incident.
[SLA | AV & IT Glossary | Support305](https://support305.com/glossary/sla): The contractual commitment defining response and resolution targets by severity, coverage hours, and the remedy when targets are missed.
[RMM | AV & IT Glossary | Support305](https://support305.com/glossary/rmm): The agent-based platform an IT provider uses to monitor device health, deploy patches, run scripts, and support endpoints remotely at scale.
[Patch Management | AV & IT Glossary | Support305](https://support305.com/glossary/patch-management): The controlled process of testing and deploying operating system, firmware, and application updates across a fleet on a defined schedule.
[Microsoft 365 Tenant | AV & IT Glossary | Support305](https://support305.com/glossary/microsoft-365-tenant): A single organisation's dedicated instance of Microsoft 365, containing its identities, mailboxes, SharePoint content, licences, and security policies.
[Entra ID | AV & IT Glossary | Support305](https://support305.com/glossary/entra-id): Microsoft's cloud identity service — formerly Azure Active Directory — which authenticates users and devices and enforces access policy across Microsoft 365 and connected applications.
[MFA | AV & IT Glossary | Support305](https://support305.com/glossary/mfa): Authentication requiring two or more independent factors — something you know, have, or are — so a stolen password alone does not grant access.
[Zero Trust | AV & IT Glossary | Support305](https://support305.com/glossary/zero-trust): A security model that treats no network as inherently safe, verifying identity, device health, and authorisation for every request rather than trusting anything inside a perimeter.
[Endpoint Security | AV & IT Glossary | Support305](https://support305.com/glossary/endpoint-security): Protection on the device itself that detects malicious behaviour, contains it, and preserves the forensic trail — going beyond signature-based antivirus.
[3-2-1 Backup Rule | AV & IT Glossary | Support305](https://support305.com/glossary/backup-3-2-1): A backup baseline: three copies of data, on two different media types, with one copy offsite — extended today to include one immutable or offline copy.
[RTO / RPO | AV & IT Glossary | Support305](https://support305.com/glossary/rto-rpo): Two recovery targets: RTO is how long a system may be down, RPO is how much recent data may be lost. Together they dictate what backup and failover design is required.
[Cloud Migration | AV & IT Glossary | Support305](https://support305.com/glossary/cloud-migration): Moving applications, data, and infrastructure from on-premises servers to cloud platforms — by lift-and-shift, re-platforming, or replacement with SaaS.
[Virtualization | AV & IT Glossary | Support305](https://support305.com/glossary/virtualization): Running multiple isolated virtual machines on one physical host via a hypervisor, so hardware is shared and workloads can be snapshotted, moved, and restored independently.
[Truck Roll | AV & IT Glossary | Support305](https://support305.com/glossary/truck-roll): Dispatching a technician to a site, and by extension the field-service programmes that deliver scheduled onsite work across many locations.
[0-10V Dimming | AV & IT Glossary | Support305](https://support305.com/glossary/zero-ten-volt-dimming): An analog dimming method where a low-voltage control signal from 0 to 10 volts tells a driver or ballast what output level to produce, separate from the load wiring.
[DALI | AV & IT Glossary | Support305](https://support305.com/glossary/dali): A digital lighting protocol where every fixture has an address on a two-wire bus, allowing individual control, grouping in software, and status reporting back to the controller.
[ELV / MLV Dimming | AV & IT Glossary | Support305](https://support305.com/glossary/elv-mlv-dimming): Two dimming types matched to transformer technology: ELV for electronic transformers and LED drivers, MLV for magnetic ones. Mismatching dimmer to load causes flicker, buzz, or failure.
[Lighting Scene | AV & IT Glossary | Support305](https://support305.com/glossary/lighting-scene): A saved combination of light levels, colour temperatures, and shade positions across a space, recalled by one button, schedule, or sensor event.
[Tunable White | AV & IT Glossary | Support305](https://support305.com/glossary/tunable-white): Lighting whose colour temperature can be adjusted — typically 2200K to 6500K — so a space can run cool and alert during the day and warm in the evening.
[Occupancy Sensor | AV & IT Glossary | Support305](https://support305.com/glossary/occupancy-sensor): A sensor that switches or dims lighting based on presence. Occupancy mode turns lights on automatically and off when empty; vacancy mode requires manual on and only handles automatic off.
[Division 27 / 28 | AV & IT Glossary | Support305](https://support305.com/glossary/division-27-28): The CSI MasterFormat sections covering low-voltage work: Division 27 is communications — cabling, AV, paging — and Division 28 is electronic safety and security, including access control and surveillance.
[Scope of Work | AV & IT Glossary | Support305](https://support305.com/glossary/scope-of-work): The document defining exactly what is included, excluded, and assumed on a project — deliverables, quantities, responsibilities, and acceptance criteria.
[Submittal | AV & IT Glossary | Support305](https://support305.com/glossary/submittal): Documentation — product data, shop drawings, samples — submitted to the architect or engineer for approval before equipment is ordered or installed.
[Rough-In | AV & IT Glossary | Support305](https://support305.com/glossary/rough-in): The construction phase where pathways, boxes, sleeves, and cable are installed before walls close, ahead of any device or equipment installation.
[Commissioning | AV & IT Glossary | Support305](https://support305.com/glossary/commissioning): Systematically configuring, testing, tuning, and documenting an installed system so it verifiably performs as designed — the step between installed and working.
[Punch List | AV & IT Glossary | Support305](https://support305.com/glossary/punch-list): The itemised list of incomplete or defective work identified at walkthrough that must be corrected before final acceptance and payment.
[Change Order | AV & IT Glossary | Support305](https://support305.com/glossary/change-order): A written, priced amendment to contracted scope, schedule, or cost — the formal mechanism for anything not in the original agreement.
[As-Built | AV & IT Glossary | Support305](https://support305.com/glossary/as-built): Documentation reflecting what was actually installed — final device locations, cable routes, labelling, IP addresses, and configuration — rather than what was originally drawn.
[AHJ | AV & IT Glossary | Support305](https://support305.com/glossary/ahj): The local official or agency — building department, fire marshal, electrical inspector — with authority to interpret and enforce code on a given project.